Revolutionise Customer Interaction with Intelligent AI ChatbotsEnhanced customer experiences. Save Valuable Time. Scalable support. AI Chatbots are available 24/7 to answer requests and transactions on your behalf.
70%
Cost reduction
24/7
Availability
100%
Response rate
What Are AI Chatbots?
Our AI chatbots are powered by artificial intelligence that simulate human-like conversations.
At IT Smarter, we build chatbots that are not only smart but also personalised to match your brand’s voice, delivering exceptional customer experiences that set you apart.
The Power of AI Technology
- Natural Language Processing: Understands context and intent
- Machine Learning: Improves with each interaction
- Sentiment Analysis: Recognizes customer emotions
- Multi-language Support: Communicates in various languages
Key Features
Our chatbots are powered by the latest AI technology to ensure rapid, accurate & consistent results. They can work in teams to provide specialist advice and speak to your customers in whichever language they choose.
24/7 Availability
Multi-Channel Integration
Natural Language Processing
Custom Branding
Why Choose AI Chatbots?
Reduce costs. Provide consistent, accurate information to your customers. Integrate with your existing technology
Increased Efficiency
- Handle multiple conversations simultaneously
- Instant response times
- Reduced operational costs
Enhanced Customer Experience
- 24/7 customer support
- Consistent service quality
- Personalized interactions
Scalable Solutions
- Easy to scale up or down
- Handle peak periods efficiently
- No additional staffing needed
How You Can Use IT Smarter AI Chatbots
Let our chatbots take the strain so you can concentrate on growing your business
Customer SupportInstantly resolve common issues and FAQs.
- 24/7 support availability
- Instant query resolution
- Automated ticket creation
SalesQualify leads. Drive conversions
- Inbound & Outbound lead qualification
- Convert sales directly from social adverts
- Shopping cart support
HealthcareSchedule appointments and provide information securely.
- Appointment scheduling
- Initial triage
- Prescription reminders
Seamless Integrations
Our chatbots integrate with your favorite platforms and tools
Slack
Microsoft Teams
Messenger
Telegram
Shopify
WooCommerce
Wordpress
SalesForce
Zendesk
Hubspot
Our Implementation Process
A streamlined approach to bringing AI-powered conversations to your business
Discovery
We begin by understanding your business needs, goals, and unique requirements.
- Analysis of current customer service processes
- Identification of key automation opportunities
- Definition of success metrics and KPIs
Design
We create a customised chatbot solution that aligns perfectly with your brand.
- Conversation flow mapping
- Brand voice and personality development
- User experience optimisation
Development
Our team builds and trains your AI chatbot using cutting-edge technology.
- AI model training and customisation
- Integration with existing systems
- Rigorous testing and quality assurance
Deployment
We launch your chatbot across selected platforms with minimal disruption.
- Seamless platform integration
- Staff training and documentation
- Performance monitoring setup
Support & Optimisation
We continuously improve your chatbot's performance and capabilities.
- Regular performance analysis
- Continuous AI model refinement
- Proactive maintenance and updates
Frequently Asked Questions
The implementation timeline typically ranges from 2-6 weeks, depending on several factors:
- Basic implementation: 2-3 weeks
- Complex integrations: 4-6 weeks
- Custom features: Additional 1-2 weeks
We work closely with your team to ensure a smooth implementation process while maintaining the highest quality standards.
Most businesses see significant ROI within 3-6 months of implementation. Typical results include:
- 40-70% reduction in customer service costs
- 24/7 availability without additional staffing costs
- 30-50% increase in customer satisfaction scores
- 60% faster response times
The exact ROI depends on your current operations and implementation scope.
Yes, our AI chatbots are designed to integrate seamlessly with your existing infrastructure:
- CRM systems (Salesforce, HubSpot, HighLevel etc.)
- Customer service platforms (ServiceNow, Jira, Zendesk, Freshdesk)
- E-commerce platforms (Shopify, WooCommerce)
- Communication tools (Slack, Teams, WhatsApp)
- Custom APIs and databases
We handle all integration aspects during implementation.
Our chatbot training and maintenance process is comprehensive:
- Initial training using your existing documentation and FAQs
- Machine learning from actual customer interactions
- Extensive testing
- Regular performance reviews and optimisations
- Continuous updates based on user feedback
- 24/7 monitoring and technical support
We provide regular reports on performance metrics and improvement recommendations.
Security is our top priority. Our chatbots include:
- End-to-end encryption for all conversations
- GDPR and CCPA compliance
- Regular security audits and updates
- Secure data storage and handling
- Role-based access control
We maintain the highest industry security standards and can provide detailed security documentation.
Our chatbots are highly customisable in multiple aspects:
- Visual appearance and branding
- Conversation flows and responses
- Language and tone of voice
- Integration capabilities
- Business logic and rules
- Analytics and reporting
We work with you to ensure the chatbot perfectly matches your brand and requirements.
Our AI chatbots offer comprehensive language support:
- Support for 100+ languages
- Real-time language detection and switching
- Regional dialect understanding
- Custom vocabulary and industry terminology
- Multilingual conversation handling
We can configure specific language sets based on your target markets.
Our chatbot solution is built for scalability:
- Handles unlimited concurrent conversations
- Easily scales with your business growth
- Flexible pricing models
- Quick deployment to new channels
- Easy addition of new features and capabilities
The system automatically scales resources based on demand, ensuring consistent performance during peak times.
Schedule a call today / Speak with our AI Experts
See how we can help improve the service you provide to your customers